The WhatsApp platform
your customers will feel
Real-time team inbox with an AI copilot, voice calls answered in the browser, campaigns that protect your number, no-code chatbots, and an API your developers will actually enjoy. Every conversation answered — faster.
Online
Everything you need to own
your WhatsApp channel
From single-person shops to enterprise operations with 100+ agents
Multi-Tenant Architecture
One deployment serves unlimited clients. Each tenant gets isolated data, credentials, webhook configs, and their own phone lines.
API Gateway
RESTful API with key-based auth, per-key rate limiting, IP allowlisting, and usage analytics. Integrate WhatsApp into any workflow.
Multiple Phone Lines
Run Sales, Support, and Accounts on separate numbers under one tenant. Full per-line analytics and routing.
Team Management
Agents, supervisors, and admins. Customer assignment with capacity limits. Track every message back to who sent it.
Billing & Invoicing
Monthly base fee + per-message pricing. Auto-generated invoices with VAT. PayFast integration for seamless ZAR payments.
Template Builder
Create, submit for approval, and manage WhatsApp message templates directly from the platform. Track approval status in real-time.
Real-Time Analytics
Delivery rates, read rates, daily trends, per-line usage, team performance. Export-ready reports for every metric.
SLA Management
Define uptime and response-time SLAs. Track incidents, auto-calculate breaches, and issue service credits automatically.
Go live in under 10 minutes
Sign Up
Create your account and tenant. No credit card required for the 14-day trial.
Connect Meta
Enter your WhatsApp Business API credentials. We store them securely in SQL — not config files.
Start Messaging
Send templates, texts, media, and interactive messages from the dashboard or via API.
Ready to transform your customer conversations?
Join hundreds of businesses using ChatReach to scale their WhatsApp messaging.